vale-grouse
Home About Experiences Contact Advertising content

Privacy Policy

Last Updated: June 15, 2026

Introduction

This Privacy Policy explains how vale-grouse collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you book an experience or contact us, we collect:

  • Name and email address
  • Preferred dates and service selections
  • Any questions or special requests you include in booking forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information to:

  • Process and confirm your booking requests
  • Communicate with you about your experiences
  • Respond to your inquiries
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Contract performance: to fulfill our obligations when you book an experience
  • Legitimate interests: to improve our services and communicate effectively
  • Consent: when you voluntarily provide information or accept cookies

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our website and business
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies

Our website uses cookies to enhance user experience. For detailed information about cookies we use and how to manage them, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[email protected]
12 Newhall Street, Birmingham, B3 3EN, United Kingdom

vale-grouse

Revealing Birmingham's depth, one carefully crafted journey at a time.

Quick Links

  • About Us
  • Our Experiences
  • Contact

Legal

  • Privacy Policy
  • GDPR
  • Cookies Policy
  • Terms of Use

Contact

[email protected]

12 Newhall Street, Birmingham, B3 3EN

© 2026 vale-grouse.com. All rights reserved.